Introduction
One Life Dental Tourism ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out a contact form or request a consultation
- Send us emails or messages via WhatsApp
- Upload photos, X-rays, or other medical documents
- Book treatment or accommodation
- Subscribe to our newsletter
This information may include:
- Name, email address, phone number
- Country of residence
- Medical and dental history
- Dental X-rays and photographs
- Payment information
Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- IP address and browser type
- Device information
- Pages visited and time spent
- Referring website
How We Use Your Information
We use your personal information to:
- Provide and improve our dental tourism services
- Communicate with you about your treatment inquiry
- Create personalized treatment plans and quotes
- Arrange accommodation and transfers
- Send appointment reminders and follow-up care information
- Respond to your inquiries and support requests
- Send marketing communications (with your consent)
- Comply with legal obligations
Medical Information
Your medical and dental information, including X-rays and treatment records, is handled with extra care and shared only with:
- Our dental professionals directly involved in your treatment
- Partner clinics providing your treatment
- Your home dentist (upon your request)
We never sell or share your medical information with third parties for marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:
- SSL encryption for data transmission
- Secure storage of medical records
- Access controls and authentication
- Regular security assessments
Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Objection: Object to processing of your data
- Portability: Request transfer of your data
- Withdraw consent: Withdraw consent for marketing communications
To exercise any of these rights, please contact us at privacy@onelifedental.com.
Cookies
We use cookies and similar technologies to enhance your browsing experience. You can control cookies through your browser settings. For more information, see our Cookie Policy.
Third-Party Services
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Medical records are retained in accordance with Turkish healthcare regulations.
International Data Transfers
Your data may be transferred to and processed in Turkey. By using our services, you consent to this transfer. We ensure appropriate safeguards are in place for international transfers.
Updates to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
- Email: privacy@onelifedental.com
- Phone: +90 555 123 4567
- Address: Istanbul, Turkey